Question 1

What is Mise?

Accepted Answer

Mise is a procurement and approval workflow SaaS that replaces WhatsApp groups and email chains. Kitchen staff raise requests, chefs approve them, and procurement manages suppliers — all tracked with role-based controls.

Question 2

How does the OCR delivery feature work?

Accepted Answer

When a delivery arrives, the storekeeper snaps a photo of the delivery note. Our OCR engine (Google Vision AI) extracts item names and quantities, auto-filling the verification form. No manual data entry needed.

Question 3

Does Mise work with WhatsApp?

Accepted Answer

Yes. Mise integrates with the WhatsApp Business API so suppliers receive purchase orders directly on WhatsApp — no app download required. Suppliers can confirm orders and report issues through their existing WhatsApp.

Question 4

What roles does Mise support?

Accepted Answer

Mise has 7 built-in roles: Kitchen Staff, FOH Staff, Chef, Department Head, Procurement Officer, Storekeeper, and Admin. Each role has specific capabilities that can be customized per user.

Question 5

How much does Mise cost?

Accepted Answer

Mise starts at $79/month for 1 location and up to 10 users. Growth plan is $199/month (3 locations, 25 users). Scale plan is $449/month (10 locations, unlimited users). All plans include a 14-day free trial with no credit card required.

Question 6

Is Mise available in Arabic?

Accepted Answer

Yes. Mise is fully bilingual (English and Arabic) with full RTL support. The interface, notifications, and WhatsApp messages all support both languages.