Supplier Management & Scoring
Score suppliers on delivery performance, communicate via WhatsApp, verify deliveries with OCR, and enforce 3-way matching — all in one platform.
Start free trial →the problem
Sound familiar?
No data on supplier performance
Which supplier delivers on time? Who short-delivers most often? Without data, you negotiate blind.
Communication is fragmented
Purchase orders go by email. Confirmations come by WhatsApp. Delivery issues are raised by phone. Nothing is linked.
Invoice discrepancies slip through
The invoice says one thing, the delivery note says another, and the PO is filed somewhere else. 3-way matching is impossible.
Switching suppliers is risky
Without historical performance data, changing suppliers is a gamble. You stick with the devil you know.
the solution
How Mise solves it
Supplier scoring
Automatic scoring on on-time delivery %, specification compliance %, and weighted overall performance. Data-driven supplier decisions.
One-tap WhatsApp and email
Send a PO to a supplier as a WhatsApp message or an email in one tap. They confirm from their phone with nothing to install, and the message history stays linked to the order.
OCR delivery verification
Snap the delivery note. OCR reads quantities. The system compares PO vs. delivery note vs. invoice — 3-way match in seconds.
Supplier portal
Suppliers access a token-based portal to view orders, confirm deliveries, and report issues — no login required.
How suppliers stay accountable
Most kitchens judge a supplier on the last thing that went wrong, which is memory rather than measurement. Scoring replaces that with two numbers that accumulate quietly: what share of their deliveries arrived on time, and what share matched the specification ordered.
Both come out of work the kitchen was doing anyway. Receiving against a purchase order already records what turned up and when, so the score is a by-product of verifying deliveries rather than a separate admin job somebody has to remember.
Suppliers confirm orders through a token-based portal with no login and nothing to install, and they can report a problem — late, damaged, short, wrong item — against the specific order rather than in a message thread. What they say stays attached to that order, so it is still findable in six months.
Price history per supplier per product is what turns all of this into leverage. Where two suppliers carry the same item the cheaper one is pre-selected on the order, and you can override it line by line, because the best price and the right delivery day are not always the same supplier.
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